Empowering place to work - Customer Onboarding Manager ZoomInfo Employee Review

5.0
12 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Expectations from leadership are very clear - knowing what targets we need to hit helps me know how hard to hustle and when. On top of that, we're given the tools we need to succeed. At the end of the day when I send my closing report to my supervisor, she usually responds with, "Get gone!" It helps me know that I'm cheered on and celebrated for what I brought to the table - and I'm not left wondering if my manager thinks I shouldn't be leaving work yet, or that I should be pushing harder. Also, this is a company that doesn't just talk about inclusion as an ideal - there are very concrete ways that I feel I am able to show up fully in my intersecting identities. It's not just talked about top-down - it's also embodied through hiring practices and what is and isn't okay for colleagues to say to each other. Also the benefits are UNREAL. I feel actively advocated for by HR and how hard they work to get us the best resources and insurance plans. One of the other things I really appreciate is how transparent I feel like my leadership team is. They've communicated changes as soon as they know them, even if it means they don't have the nitty gritty details for us. I appreciate being looped in for the process and not just when decisions are final. It builds a culture of trust.

Cons

The hustle is real. When you're on, you're really on. Sometimes the blackout dates mean that you can't take the unlimited PTO when you would most want to (depending on what team you're on). Despite this, when I close my computer at 5pm, I don't think about work until the next morning. I've never worked a night or a weekend, and the work life balance is absolutely possible to achieve. I also haven't been denied a single PTO request since I started working here, which is wild.

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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