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      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      Great Product - Management Needs Help - Account Executive ZoomInfo Employee Review

      2.0
      22 Apr 2020
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The product is amazing and can really help the companies that choose to utilize it.

      Cons

      The culture is a mess between the 3 primary locations. Management struggles to actually teach people how to do the job, they have you follow a script on your calls and do not provide additional training to help develop your career. The leads are all inbound and get assigned a level of quality, then are they dispersed among the team based on who management likes. When it comes to promotions, they are solely based on who has performed previously at a high level, but not based on their ability to teach and develop those working for them. It is very much a "do as I say" type of environment.

      avatar
      ZoomInfo Response
      6y
      Thank you for your positive feedback on our product. When it comes to our culture we are always looking for ways to improve our communication and transparency. Through professional development courses, mentorships, and management training we are working to improve the organizations communication and management techniques. Thank you for your time spent at ZoomInfo, we wish you well in your future endeavours.

      Explore other reviews about ZoomInfo

      5.0
      17 Jun 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      3.0
      18 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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