Good for a year or less, then LEAVE - Outbound SDR ZoomInfo Employee Review

3.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-good company to have on the resume -decent learning opportunities -amazing colleagues, not management

Cons

-office is in the middle of no where Waltham, MA -certain teams have special privileges, but the same quota as the rest, making it difficult to hit quota. -leadership are LIARS. they get joy manipulating their workers. They tell one person something, and someone else something else. - favoritism at its finest, different quotas for different people based on politics. -quota is month to month. you hit quota 2 days early? congrats. now start working towards next month. -no quota relief if you take vacation (if you miss a few days for vacation there's no way you're hitting that month) -overtime is almost required in order to hit quota. So have fun commuting to Waltham, working overtime, then commuting home every day. -8 AM start time. you're required to be sitting at your desk and dialing by 8 am, so you better get to the office at 7:30 / 7:45, and start annoying prospects at 8am -MICROMANAGING!!! you'll be slacked if you don't make a dial for 15-20 minutes. why haven't you dialed lately, whats going on? -working hours - 8AM - 4:30PM with a STRICT 30 minute lunch (you will also be slacked about this too) -no clear promotion path. so many people are waiting to become an AE, but they don't need any -they'll mess up your compensation, then make you wait another month to receive it, so you're living off a VERY SMALL salary for a month. -no company culture, no holiday parties, lunches, or after work events. you go, work, and leave. they would prefer if you did not make friends, this was used against myself.

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

avatar
ZoomInfo Response
2d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management in the CS org. Very little micromanagement, and lets you do your job as you see fit. Promotes work life balance and tend to be real people. Collaborative teams, usually willing to help each other out wherever needed. Good room for growth if you are performing well and are vocal about wanting to move up.

Cons

Salary could be higher for the market, and for how many products you are expected to work with and specialize in. Communication from marketing and leadership directly to clients could be more effectively communicated to the client facing roles prior to reaching the client.

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