26 Aug 2020
Anonymous employee
Zmags Response
5yFirst, I want to thank you for sharing your thoughts about Zmags. We take your comments seriously and are deeply sorry you didn’t have a great experience during your time here.
I’d like to address each of your comments directly. Regarding a toxic culture, we are constantly working hard to foster a community that embodies our values and provides everyone with a safe space to grow professionally. We have and always will take any claims of harassment of any kind very seriously and deal with them promptly when they were brought to our attention. Under no circumstances is that behavior tolerated at Zmags. We conduct annual trainings in this area that are mandatory for all employees to attend. We also recently hired an internal HR resource to focus on people & culture initiatives, including employee relations, attracting and retaining top talent; and, intentionally guiding Zmags culture to continue to be a place free of harassment and toxic behavior.
Next, I’d like to address the claim around poor leadership. At a company our size, many of our managers and employees are often handling a number of tasks at any given time, many that are outside their core job responsibilities. Often times this creates time management difficulties, however it certainly does not excuse anyone on the leadership team from being responsive to employee needs and concerns. It is a priority for me to ensure that the leadership team is laser-focused on what’s going to drive the success of Zmags going forward, and that means getting managers and senior leaders back to their core job tasks, working closely with their teams and minimizing distractions.
Regarding career growth at Zmags and your promotion, we have always been proud to promote from within whenever possible and can point to dozens of examples of employees that have advanced their respective careers here at Zmags. I’m sorry that you experienced this during your time here with us. We will be reviewing our promotion process and strategy to ensure a fair and transparent experience for all.
Again, thank you for taking the time to share your feedback. If you are open to a discussion, please reach out to either me or our HR resource, Johnna Fieldman. We will gladly discuss these concerns and any others you may have.
-- David P.