AU culture has tanked - Anonymous employee Zip Co Employee Review

2.0
15 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not really much anymore unfortunately. The culture used to be great.

Cons

Exceptionally poor new CEO of ANZ , extreme amount of micromanagement, no trust in Zipsters to get their job done. Constantly asking for more with less resources. Loudest voices (Commercial/Marketing) get praise/resources while everyone else has to make do.

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Zip Co Response
6mo
Thank you for sharing your candid feedback and perspective about your recent experiences at Zip. It’s disappointing to hear that your recent experience doesn’t reflect the culture we aim to foster here. Your concerns about leadership, trust, and ways of working are important, and we want to make sure they are heard and addressed meaningfully. As a current Zipster, your perspective matters deeply. We take feedback of this nature seriously, and I’d appreciate the opportunity to understand more about what you’ve experienced and observed, and how we can improve and address your concerns constructively. As such, would you be open to a confidential conversation with me? If so, please reach out to people@zip.co so we can schedule a mutually convenient time to speak. I really do hope that you reach out to share your feedback in more detail, and I look forward to hearing from you. Natalie Ranki-Goldman, Director People and Culture, ANZ

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