Members health first but not your employees? - Care Coordinator Zing Health Employee Review

1.0
13 May 2022
Recommend
CEO approval
Business outlook

Pros

Work from home option is a perk.

Cons

This company is hypocritical and discriminate against the ill. I had to take my son to urgent care twice my first month of being an employee. I made up the time through out the week. The manager stated, "I'm concerned, you're too new to ask for time off." I am a single Hispanic mother and there was absolutely no empathy for the ill. In this age, who isn't getting sick? She micromanaged only me specifically and was condescending and fed HR lies. HR did not allow me to provide evidence I indeed DID do the reports accurately and in a timely fashion. I was undergoing treatment for a condition which would only perhaps be about a 3-4 month recovery; still capable of working. She was made aware as I wanted to be honest in case some days I am fatigued or lacked energy. This is an "at will" company so they can fire you at any time. You don't have the opportunity to provide evidence nor given a verbal or written warning. There are no job aids established and you will be reassigned over 200 members within your first 30 days and expected to read minds of expectations. Week 2 when the expectations were laid out and I exceeded, she accused me of forging my call report (who has access to do that) and didn't believe I conducted as many calls as I did. Management picks and chooses who to like.

Explore other reviews about Zing Health

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I genuinely enjoyed my time working at Zing Health and am grateful for the experience. One of the biggest highlights for me was working with some of the fantastic managers, including mine who was supportive, thoughtful, and truly invested in the team’s success. I also had the chance to work alongside coworkers who were collaborative, talented, and friendly. (note: I rated Senior management as a 4 star. I wish there was a rating for only my manager because they would have been given a 5 star.)

Cons

As with many new companies, Zing Health is experiencing some growing pains. The overall direction of the company was sometimes fuzzy. Zing has a lot of potential.

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good location. Decent pay for the work. But working with clueless management is not worth the stress.

Cons

Horrible, essentially non existent training. New systems are rolled out with zero training. More than once I was told, "You'll figure it out." Reps hang up on calls or put them on permahold, with no consequences. Office staff harass employees.

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