Where to start! They literally do not care about the customers, happy for customer to leave regardless of how long they has been with them. This adds concern about financial stability (which is reinforced with continual staff redundancies). No culture or values towards colleagues anymore, what was there 2 years ago has been eroded by constant restructure from the senior team, one director in particular, is using the company as a cash cow whilst rarely turning up, giving no clear direction or guidance to the mess he is causing. He makes decisions for product changes with no evidence of customer demand behind it (only his personal experiences and likes) and when it doesn't work he blames those that challenged the ideas and let's them go. The current pension is a joke and yes they are changing providers but they are moving to another terrible one. It's a shame but I would only consider working there if you have no other choice.
