Pros
Nice working in a central location Uniform are included for free You receive dedicated training Cultural diversity of staff
Cons
Everything about this place is designed to make you feel miserable. Management do not display an ounce of care towards you or your humanity -- I had a coworker come in late to work because he was in a car crash a few minutes before and their response was that he needed to work on his punctuality. -- It was R U OK day and they told us that it's okay to feel mentally unstable but make sure that you time it on your breaks. When you're on the floor you're working. -- I had managers make mistakes and then lie so that the blame was put on me Let's talk about the hours and discounts: - You are to be completely available so they can give *usually* only around 3-4 4 hour shifts a week. - You are not allowed to have more than 20 hours a week unless it's during sales which it goes up - they'll most likely cancel your shifts that week the day before. - Casuals do not get any discounts Customer service - I genuinely care for the customer's experience as every retail assistant has the opportunity to improve someone's day. - At Zara you will be watched and scolded for spending more than 5 minutes assisting a customer. - So when I assisted customers and showed care towards them, they were genuinely shocked I do not wish the unhappiness I felt working at this place on anyone.