11 Dec 2024
Zaizi Response
1yThank you for your feedback about your experience at Zaizi. We appreciate you taking the time to provide such a thoughtful review, especially after your four years with us.
We're delighted to hear that you found your colleagues to be some of the best you've worked with and that you valued the work-life balance and people-focused culture we strive to create. Those aspects are incredibly important to us, and we're glad they positively impacted your time here.
We also appreciate your candor regarding the challenges you observed. We understand your concerns, and we want to assure you that these are areas we're actively addressing. The leadership team recognises the need for a more robust and effective sales approach. Recently, we’ve made additional hires to strengthen our sales team. We’re also currently implementing changes to refine our strategy, improve forecasting, and strengthen our ability to secure new contracts while retaining existing ones.
We're committed to learning from past experiences and continuously improving our processes. We value your insights and appreciate you bringing these matters to our attention. We wish you all the best in your future endeavors.