1.0
20 Oct 2023
Former employee, more than 3 years
Leicester, England
Recommend
CEO approval
Business outlook
Pros
Modern offices Some lovely people on the teams that want to do a good job Closes for Christmas in some areas
Cons
No communication on strategy No want to do things correctly - industry best practices/regulation/licence conditions Poor salaries in comparison to industry benchmarking Poor culture Poor customer service ethos, get as much money out of the customer as possible CEO unapproachable and unprofessional as well as inappropriate when discussing customer accounts/bad debt Cameras and recording all over the building - no professional privacy Systems that monitor and record every keystroke and screen views Cliques and inexperienced management - with promotions that are inappropriate and unfair.