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      Yoummday

      Engaged employer

      Yoummday reviews

      New Call center, less security - Team Leader Yoummday Employee Review

      3.0
      8 Jun 2023
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good company culture - Office management -

      Cons

      - I was hired to the TL position with the promise of receiving mentoring and guidance, however, the OM was very indifferent. - I was helping launch a new project. The OM did pretty much everything and won't really keep me in the loop. He even took over the hiring process, which pretty much stopped for a few months. Then when my probation ended they said that I wasn't preforming like they expected and wasn't bringing in the results. I then got replaced by freelances that I had been training. Either I was doing a good enough job training them, or I wasn't doing a good job and shouldn't have been replaced by them. This just shows that the OM used me as his scapegoat for his lack of performance. All this to say, the company is nice, but no matter how you dress a call center, it's still a call center. For people that want to work there as freelancers, you get the same experience as other call centers, the only difference is that they can "fire" you at any point cause you are not protected by a contract.

      avatar
      Yoummday Response
      3y
      Dear former employee, thank you for your review of your employment with yoummday. It is nice to read, that you liked our corporate culture and also our office management. Based on your evaluation, we are unfortunately not able to assess exactly which issues were involved in your situation. If you need to talk further, please contact us again, especially about the issues in your team, so that we can examine the facts in more detail. We don't quite understand your point about our talents. Yes, it is a freelance job, but our talents have much more freedom, earning potential, flexibility and also the possibility to work remotely from anywhere in the world - that's what differentiates us from stationary call centres and many talents really appreciate that. Too bad you see it differently, but as said we are always open for a personal conversation, contact your former P&C contact person at any time. Best regards your People & Culture Team

      Explore other reviews about Yoummday

      1.0
      2 Jul 2025
      Inbound sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Friendly Colleagues - Deciding the amount of Working Shifts of Hours/per week by your own - in general pleasant inbound clients on the phone

      Cons

      - the company's finance monthly credit note billing was not correct several times and there may therefore be problems with the finance declaration - lower earnings as promised and expected - teamleader is not sufficiently familiar with technical and customer-specific matters in the project - the transparency of bonus and sales payments is not guaranteed and it is forbidden to request missing bonus payments within 3 months after booking in the shortest possible time after internal errors in the project - not valued as human-being because in the end, you will just be a replaceable number for the company and they won´t give you opportunities to grow inside the company in a higher position. - further attempts for an open project or job position at YD were ignored and specific question regarding the job were simply not answered. - The projects that work with Igel Stick software and USB sticks in cooperation are also often fraught with problems. The compatibility with operating systems and specific hardware is very minimal and not user-friendly. Failures often occurred and nothing was done on the part of the project.

      1
      avatar
      Yoummday Response
      11mo
      Dear former freelancer, Thank you very much for taking the time to share your detailed feedback with us. We are genuinely sorry to hear that your experience with yoummday did not meet your expectations. Your insights, both positive and critical, are valuable to us and help us better understand where improvements are needed. We’re pleased to hear that you appreciated the flexibility in working hours, the friendly atmosphere among other Talents, and the positive interactions with clients. At the same time, we take your concerns very seriously. We understand your frustration regarding the issues you experienced. It is particularly concerning to hear that you felt undervalued and that your inquiries about further opportunities were left unanswered — this is not the experience we aim to provide for talents on our platform. As a marketplace for freelance work, we continuously strive to improve not only our technical processes and project structures but also how we communicate, support, and value our freelance community. Your feedback highlights key areas for reflection, especially regarding transparency, responsiveness, and the sense of partnership we want to foster with Talents using our platform. Please note that Glassdoor is primarily intended for reviews from directly employed team members, which limits how much detail we can go into here. However, we welcome a direct dialogue if you'd like to share further suggestions or concerns if you ever feeling like using the Plattform as a Talent again. Our Talent Support is always here for you: 👉 https://talent.yoummday.com/supportchat Thank you again for your engagement andfor using our platform. We wish you all the best for your future career path. Kind regards Your Recruiting Team at yoummday
      1.0
      23 Jul 2025
      Communications specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      reduced multisport card and hybrid work

      Cons

      Questionable Employment Arrangements There are concerns about the company's approach to employment contracts. Several employees have reported being encouraged to transition to freelance (Živnostenský list) status, raising questions about compliance with standard labor regulations and obligations regarding social security contributions and taxes. Challenging Work Environment Numerous reports describe a difficult workplace culture, including claims of unprofessional behavior by senior management. Some employees have also expressed discomfort due to alleged misconduct at the executive level, which has reportedly not been adequately addressed. Wellbeing and Workload Issues Work-life balance appears to be a common challenge, particularly among international staff. Reports suggest that long hours and high expectations contribute to a demanding environment that may negatively impact employee wellbeing and morale.

      2
      avatar
      Yoummday Response
      4mo
      Liebe:r ehemalige:r Daymaker, vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrungen bei yoummday zu teilen. Wir schätzen deine offene Rückmeldung sehr. Es freut uns, dass du die Multisportkarte und die Möglichkeit zur hybriden Arbeit an unserem Prager Standort als positiv erlebt hast. Gleichzeitig nehmen wir deine kritischen Punkte sehr ernst. Transparente Beschäftigungsvereinbarungen, ein respektvolles Arbeitsumfeld und die Vereinbarkeit von Beruf und Privatleben sind für uns zentrale Anliegen. Wir sind uns bewusst, dass wir uns während deiner Zeit bei yoummday mitten in einem M&A-Prozess befanden und dass solche Veränderungen herausfordernd sein können. Wir hoffen sehr, dass sich inzwischen alle Daymaker und Talents gut in der neuen Struktur zurechtfinden und wohlfühlen und dass auch du inzwischen eine tolle neue Umgebung gefunden hast, in der du deine Stärken optimal einbringen kannst. Dein Feedback hilft uns, Prozesse, Führung und Kommunikation kontinuierlich zu verbessern, damit wir ein professionelles und unterstützendes Arbeitsumfeld für alle schaffen. Auch wenn sich unsere Wege inzwischen getrennt haben, danken wir dir von Herzen für deine Zeit, deinen Einsatz und deine Offenheit bei yoummday. Für deine berufliche und persönliche Zukunft wünschen wir dir nur das Beste! Liebe Grüße Dein Recruiting Team von yoummday 💕
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