10y
Thank you for your positive comments about your benefits and work environment. Many of your colleagues agree that our free health insurance premiums for employees and very low cost coverage for dependents is a valuable benefit. As for salaries, all of our salaries are benchmarked against national norms and we think we come out pretty well. For example, a competitor in our industry advertises customer support specialist roles paying $12-$13 per hour. Our starting rates are significantly higher. And keep in mind that salary is only one component of your overall compensation, along with health benefits, FSA plan, 401k, profit sharing, bonuses when deserved, etc. We agree with you that stability is important for our clients. That's why taking care of our employees and our clients is a constant priority.