A US based Company that opens a CC in Romania...what were you expecting?
Working hours get to you eventually, the shift bid was a joke, you got what you got and there's nothing we can do about it, say ba-bay to friends and relationships, unqualified Team Leaders, "So i have scheduled training- But it's busy right now and forever,so take those calls",chained to a desk with little to no possibility to use that sweet away from desk voucher that you got for working your elbows to the bone, irate callers non stop especially in summer,bad office management,100% sure that the mother company has no idea on what kind of criteria one gets selected to step up a latter. Absolutely no care policy in place if one goes to complain about something. They greet you with a smile on the face and talk down to you as low as possible.