A great place to work - Senior Technical Account Manager Yardi Systems Employee Review

4.0
21 Jul 2016
Recommend
CEO approval
Business outlook

Pros

It's a challenging job, but in 2.5 years I've been promoted twice. When I've run into difficulties in work or family life I always have support at work. I even had to leave an out of town trip due to a family emergency, and not only was it not an issue, they insisted that I go. As for the work, there's always someone I can reach out to for help with a topic I'm not as strong in. The best thing is the room to grow and the outstanding support.

Cons

The pay isn't really as high as I'd expect it to be in the IT industry, especially considering we don't do only software support. We also need to know a LOT of accounting and have an understanding of the property management industry. The work itself can be really hard, so you have to be willing to stretch your mind and learn constantly. The culture of the company and most managers is great, but it's still dependent on the manager in question. Sometimes certain managers don't follow the company culture.

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Yardi Systems Response
9y
Thank you for sharing your experiences. Work-life balance and family are very important aspects of our culture. We appreciate your hard work and eagerness to learn; these traits are important for employees looking to grow. Salaries are bench-marked to national norms in addition to the great benefits offered. We encourage you to reach out to the Atlanta HR team with feedback specific to the location and employees. Again, thank you for all of your support!

Explore other reviews about Yardi Systems

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent company culture Great middle management Early and constant professional development opportunities. Great benefits and employee resources.

Cons

Messaging can sometimes get messy/confusing as it works its way down the chain.

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

Cons

Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

7
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Yardi Systems Response
1mo
We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
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