Needs Fine Tuning - Sales Support Xplor Technologies Employee Review

3.0
5 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The team is very small and is appreciated from within. I enjoyed the feedback on the job and the team I was with.

Cons

Sales support works with the partners on direct calls. Typically you are supposed to fix a lot of problems that arent trained about.

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Xplor Technologies Response
1y
Hi there, Thank you for sharing your feedback and for your contributions during your time at Xplor. We’re pleased to hear that you felt appreciated within your team and found value in the feedback you received - it’s important to us that Xplorers feel supported and recognized for their efforts. We’re sorry to hear that you felt you didn’t have the right training for some of the challenges you faced in Sales Support. Providing comprehensive training and resources is a priority, and we’re continually working to enhance our training programs to ensure team members feel confident and prepared for their roles. Your insights are invaluable, and we’ll share this feedback with our leaders to help guide improvements in this area. Thank you again for your feedback, and we wish you all the best in your next endeavors.

Explore other reviews about Xplor Technologies

5.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

2
2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I still get to work with the team I was acquired with (those who weren't unceremoniously canned at least).

Cons

-Insists on a hyper rigid corporate model, and it shows everywhere. In product development, leadership, HR. There's so much bureaucracy and rigidity in getting an answer to anything and all it means at the end of the day is that everyone you go to for help or clarification will pass the buck to the next guy. -Zero regard for employees as people. These people are cheap cheap cheap. It shows in salaries and benefits (worst US medical premium coverage I've ever seen), but also in subjecting employees to using terrible outdated tools, and in laying people off at a moment's notice with no regard for them or the workloads of those left behind. HR/People team where it seems like nobody knows what to do or how to help; everything is someone else's job. -It is a mess internally. It's a company made up of 20+ other products/brands, and nobody's talking to each other because nobody even can talk to each other. Everyone's on different systems, different payroll, different Slack, different Teams, two different versions of every policy, it's a joke. -It's depressing as hell watching them buy up other companies, fire half of them, and suck the soul out of those left behind. -I had a job I loved before we merged with Xplor. It's been less than a year here now and I cannot get out of here fast enough.

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