My experience with FieldEdge - Customer Success Manager Xplor Technologies Employee Review

5.0
15 Mar 2019
Recommend
CEO approval
Business outlook

Pros

I have been at FieldEdge for about a year and a half. It has been one of the best companies that I have worked for. Depending on the position that you are looking for the work-life balance is excellent. There are times where you may have to work late or from home as the company needs you to, however, that is balanced with the ability to work from home when you need to, so I feel it’s a fair trade. The management team really seem to care about their employees and fellow coworkers have been wonderful helping me any way they can. FieldEdge is growing rapidly, therefore, there is a lot of opportunity for lateral or upward personal development. The management team and my peers seem to really care about one another and always try to help each other. We also do a lot of fun and interesting activities such as: team dinners (usually monthly, and drinks are included), community volunteer opportunities, family events (these are new, and seem to be monthly), additionally we also have about two company parties a year. The addition of the family-friendly events has been a huge benefit for me, my wife, and 2-year-old son.

Cons

As with most tech companies that are rapidly growing, there have been a lot of changes, which can be stressful. However, I do feel we’re moving in the right direction. The only other thing I can think of as a con would be that the medical benefits are not as good as when I first started, however, I think this is just what is going to happen with all medical benefits for all companies and they are still good just not as good.

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5.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

2
1.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

Explor Ever since Explor was purchased by a PE firm, every aspect of the company to the most granular detail has effectively gone up in flames. For anyone who needs context, PE firms are parasites that steal exorbitant amounts of money from the companies they buy out - and then they have 26 year old matcha drinking ‘financial associates’ in some high rise in NYC make pivotal business decisions that negatively affect hundreds of employees’ lives all because they learned in an MBA class that making the ‘costs’ line in the Excel spreadsheet go down would make the ‘profit’ line go up. The first ‘strategic’ business decision made was to cut down on software developers (to make the ‘profit’ line go up in Excel), which has resulted in a WORSE product - then they hiked the price on customers (Again, to make the ‘profit’ line go up in Excel) which as anyone would have expected, enraged ALL our customers. The resultant employees who didn’t abruptly leave are now tormented daily with more and more ignoramus ‘strategic’ business decisions and treated like ants that a child is playfully burning alive with a magnifying glass. If you want to be treated with any human dignity whatsoever, Explor will not be a good fit for you. However, if you want every day at work to feel like you are a participant in the Stanford Prison Experiment while simultaneously having to take calls at all hours from every customer who wont stop asking “Why does the software I pay money for to run my business no longer work”, Explor will be the perfect future employer for you to take that big next step in your career.

7
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