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      Xero

      Engaged employer

      Xero reviews

      Great company culture and work life balance - Customer Experience Specialist Xero Employee Review

      4.0
      23 Jul 2024
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing PTO - 26 days of PT0, 10 additional days of Wellbeing and about 15 paid holidays. Great healthcare coverage

      Cons

      Low, low end of market rate for pay. Not a lot of room for progression in the US

      Explore other reviews about Xero

      5.0
      24 Apr 2026
      Partner consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and solid benefits

      Cons

      Could be a bit chaotic at times

      1
      3.0
      30 Jun 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Impressive onboarding for new hires. Benefits incomparable to other organizations.

      Cons

      Pay not sustainable AI introduction caused layoffs for department No room for growth as other continents had priority instead of US candidates.

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