Too much in flux - Anonymous employee Xero Employee Review

3.0
17 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New Zealand and Australia product teams have positive attitudes and care about the customer experience.

Cons

Product teams in the US have a long way to go in terms of being customer first. They're too deadline driven and sacrifice a lot of what really matters because they don't want to disrupt timelines- this is a classic product development mistake to make. They need to wake up.

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Xero Response
8y
We appreciate you taking the time to share your perspective and advice. It’s been our unyielding focus on our customers and commitment to be at the forefront of innovation that has led to our growth and success to date across the globe - and we are not slowing down. And we wholeheartedly agree that diversity and inclusion is super important which is why this is a strategic priority for us and something we are investing time and effort into across the globe. -Julie

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Pros

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