One Bad Apple Spoils The Bunch - Cargo Claims Specialist XPO Employee Review

3.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Pay is regular, good benefits, nice people.

Cons

There is a poisonous attitude in Claims due to certain upper management that tends to be partial to a particular race and gender, can be hateful, likes to make people uncomfortable. They have zero issue with letting people go that have dedicated more than 25 years to the company. If you have plans to apply for the job at the N Richland Hills location, I would rethink it and find somewhere that is more professional and employee friendly.

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XPO Response
4y
We're sorry to hear about your experience. At XPO we’re committed to creating a work environment that’s supportive, inclusive and respectful. We take comments regarding mistreatment and even discourtesy very seriously. We encourage you to report your concerns to the XPO Ethics Hotline at 1-800-638-1486.

Explore other reviews about XPO

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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