BEWARE. Company under transition. - Anonymous employee XPO Employee Review

2.0
2 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not sure. Benefits pkg will be changed soon. Freight is slow for XPO, while other freight companies busy because word got out about how crappy XPO has treated it's employees, and raised rates, AND decided not to service smaller customers that made this company in the 1st place. MANY sales people fired, and found jobs at other Freight companies and "canobonlized" outgoing freight customers.

Cons

Morale has gone down-hill among Drivers especially. Employees afraid to say anything, esp to FOS's (Dispatchers) because they might get fired, or looked at as "not a team-player. Terminal managers are becoming nil, as FOS's are given more "managerial" responsibilities, when they shouldn't. Office customer service trying to be replaced by "call-centers" who interfere and argue with local freight operation centers about how situations with customers or freight should be handled.

Explore other reviews about XPO

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great pay great management great team.

Cons

I have no cons at all

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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