Culture 10/10 People running the company 2/10 - Enterprise Client Success Manager X-Team Employee Review

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working with people from different backgrounds and cultures, travel opportunities (Outposts, Summit), excellent remote culture with innovative challenges, events and streaming. The Experiences Team deserve the very best. They know how to keep the community engaged to the all the factors in the cons.

Cons

Management needs leadership training. Do not believe anything posted on social media. They are like all other corporations with false promises, withholding commissions, have you sign contract templates, admittedly so, with extreme limitations, and provide no growth opportunities. Frankly they are aiming too high knowing well there is no solid foundation to deliver. Not to mention it is known across the company that there are very inappropriate people on the Sales Team and HR has consistently overlooked concerns as they are also under protection from their own mistakes. It is unfortunate.

Explore other reviews about X-Team

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Engaging and vibrant community. Sense of belonging. Amazing in-person events (X Summit, X Outpost). Awesome perk package (Unleash). Freedom to work anywhere. Easy, yet powerful vetting process. Inclusive and neuro-diverse company.

Cons

X Summit could be twice a year and be 7 days long \o/. Really, this is the only con I can think of. :D

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X-Team Response
10mo
Thanks for your feedback, it’s great to hear how much you’ve enjoyed the community, the events, and the freedom to work from anywhere. And we hear you on making X Summit even bigger, we love that kind of enthusiasm!
2.0
7 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, supportive developer community, some interesting clients, opportunity to travel and spend time with other x-teamers ..

Cons

Org is a mess starting from the very top with leadership. CEO showboats and doesn't seem to do anything you'd expect a CEO to do (ie make important biz critical decisions). Middle management is weak and unmotivated, teams have no idea how to work together,, culture used to be really good and it's shifted quite noticeably with this year being the worst it's ever felt. Devs are unhappy and only seem to stay because the job market is bad.

1
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X-Team Response
6mo
Thank you for sharing your honest feedback. We’re sorry to hear that parts of your experience haven’t reflected the culture we aim to create, and we take your perspective seriously. We’re actively working to strengthen communication, alignment, and support across the organisation, and feedback like yours helps guide that effort. We’re glad you’ve valued the community and client opportunities, and we appreciate you taking the time to let us know where we can improve.
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