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Worldwide Flight Services

Engaged employer

Pay less more work - Passenger Service Agent Worldwide Flight Services Employee Review

2.0
5 Jan 2017
Recommend
CEO approval
Business outlook

Pros

There are not a lot of benefits. However, you can learn to communicate and make relations. You will earn customer skills and how to be patient. You can easily get to touch with direct airline's employee. If lucky then you can get a chance to work directly for the airlines in future.

Cons

I recently worked for them as a PSA and trust me the experience was exhausting. They always want you to work but don't want to pay. The payroll is always messed up so you have to check your punch in and punch out times every day to make sure you are getting the right pay. Sometimes they want you to work overtime but this company don't pay the overtime since it is against their company policy. The management sucks a big time. Supervisors don't know how to manage their team. For full-time, they don't even 30 mins break which is required by law for full-time employees. Always beware that they can put you in any position so it is not limited to check in passenger and you can't oppose. The life sucks as PSA so I suggest don't apply and find a much better job or apply direct from airlines.

Explore other reviews about Worldwide Flight Services

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I’m bring considered for a part time position at ALB I intervied with Brendan Schulte abd found him to be extremely professional! Thank you , James Morotti

Cons

None whatsoever. The company provides outstanding service and prides itself on that

avatar
Worldwide Flight Services Response
2w
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please email NAComms@wfs.aero.
3.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Daily pay is accessible and the work is chill

Cons

Sometimes you finish before your scheduled time or finish late

avatar
Worldwide Flight Services Response
2d
Thank you for your feedback regarding scheduling concerns. Our employee schedules are directly dependent on airline flight activity, and when airlines reduce their flights, we are required to adjust our staffing accordingly. This operational reality was discussed as part of the expectations during your interview process. If you are experiencing specific hardships as a result, please speak with your supervisor to discuss potential accommodations. We value your dedication and contribution to our team, and for additional feedback, please reach out to us at NAComms@wfs.aero
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