Decent work environment, fair pay! - Customer Experience Specialist WorldatWork Employee Review

4.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

No unnecessary burden. Work your hours and log out. I can speak for my process, where we are not required to stay online or work weekends for any deliverables.

Cons

Limited growth prospects. Promotions given on the basis of experience and not necessarily based on skills or leadership qualities.

Explore other reviews about WorldatWork

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Management works well with all the staff and really cared about my well being as I was new to Arizona when I took this role and they always made it a point to go out of their way to make sure I was happy and knew all there was to do in Arizona as well as create a family like atmosphere at the office. I would have never left had it not been for Covid. Truly a great group of people!!

Cons

None but it requires me to write five words.

2.0
20 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are good colleagues who care about their work. Some of the benefits offered, like the lifestyle spending account, are innovative. Flexible work culture

Cons

Frequent turnover- seems like every two weeks, someone is leaving or getting fired. “Merit” increases are minimal, especially if you live in a HCOL area. Leaders are not transparent and often do not know what they themselves expect from their team members. Expectations and goalposts seem to move around willy-nilly as it suits management. Does not practice what they preach to its learners

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