#1, management messages do not align with actual expectation.
Work/life balance: Regular 10+ hour days, after hours work with little or no notice, work your lunch, back to back meetings for hours. It can be hard to get a restroom break.
Systems: Order management is run by overworked people working in error prone manual environments. The systems/apps they do have error almost daily.
Misaligned leadership: We(the workers) are not sure leadership talks to other departments. We are constantly pushing against teams to hold process. When things are backlogged or there is low support people from other departments are surprised.
Constant grind: Between outdated systems, misalignment and OT the workers are badly stressed.
Compensation: This company pays industry standard wages with a higher than typical workload.