Run by directors with little direction - Anonymous employee Workpays Employee Review

1.0
21 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexibility to manage your own day to an extent however you will more often than not come up against a brick wall when dealing with anyone else within the company.

Cons

- No matter how much you try to manage your time, you will still ultimately be set up to fail by a company run by incompetent and competing directors that are unaware of the labour market, and don't support their staff. - No training given whatsoever from any part of the company, expected to just be 100% aware of procedures with SFA funding, paperwork, JobCentre compliance, HR procedures etc. without any support along the way. - You will be employed to do one job, but ultimately end up doing several as the company haemorrhages staff yet they seem unable to replace them. - You will not be supported by management in any form. Directors are constantly bickering amongst themselves and the whole company feels like an ego exercise for them. Your line managers do not support you in the several roles you are trying to manage, instead insisting that you support them as they can not adequately complete their own duties. - The company (management) believes itself to have far greater capabilities than it actually has, only having minimal staff yet consistently having aspirations of beating rivals such as Babington (a former employer of one of the directors) in terms of growth, without any understanding of how this will be achieved. - Other employers in other areas (Work Coaches, Trainers etc.) seem to relish the opportunity to pass their workload onto someone else and will do anything to undermine their colleagues.

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5.0
21 Nov 2024
Recommend
CEO approval
Business outlook

Pros

flexible and friendly, with good management

Cons

got paid low compared to some other sdrs

1.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Working with some of the team

Cons

This company is a complete letdown. Don’t be fooled by the fake smiles at the start – they’ll act nice if they can use you, but the second you hand in your notice, their true colours show. They think it’s fine to sack people on the spot with no warning, but if you give them notice, they treat you poorly. They’ll hire anyone with no experience, then expect you to pick up all the slack. Management? Non-existent. They micromanage constantly, checking every little thing you do and breathing down your neck, even when you’ve proven yourself. Confidentiality doesn’t exist – whatever you say to managers gets shared around, even to the person you complained about, and then you get dragged in and accused of “talking behind their back.” When they find out you’re leaving, they’ll pressure you for the contact details of clients you brought in and built yourself, expecting you to hand all your hard work over to people who haven’t done a thing. Refuse, and they’ll create problems. Your effort is theirs to take. No matter how much you do, it’s never good enough. The second you decide to leave, suddenly you were “never good at your job” and they’ll start putting you down. Favouritism is obvious, serious issues are ignored, the workload is insane, and they don’t give a single thought about anyone’s mental health

1
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Workpays Response
8mo
Thank you for taking the time to share your experience. We’re sincerely sorry to hear that your time at Workpays was not a positive one. It’s concerning to read feedback that suggests you felt unsupported and let down. At Workpays, we aim to foster a respectful and supportive culture where colleagues feel valued, so your comments highlight areas we need to reflect on more closely. We would really appreciate the opportunity to understand your concerns in more detail so that we can address them appropriately. If you feel comfortable, please reach out in confidence to complaints[at]workpays.co.uk so we can look into this further and identify ways to improve. Thank you again for your honesty. Kind regards, Workpays
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