Great Place to work - Customer Success Manager (CSM) Workiva Employee Review

4.0
15 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Atmosphere/work culture/colleagues are all great

Cons

Pay could be a little better

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Workiva Response
7mo
We’re happy to have you on our team! We regularly review our compensation to ensure we offer industry and market competitive salaries, benefits and more. If you have specific questions about your pay, reach out to your manager or People Business Partner.

Explore other reviews about Workiva

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great community environment to learn

Cons

Fully remote and no clear path to grow

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and flexibility Size of company is great - not too big, not too small Great coworkers (aside from the leadership)

Cons

- Horrible psychological work environment. The senior leaders in my department were absolutely terrifying and incredibly nitpicky, rather than encouraging and supportive to their people. - Career growth is a joke at Workiva, and leaders make it clear by their actions (and at times, words) that it's not a priority. I remember sitting on a department call where my VP said, "Growth is not getting a promotion at Workiva," and the context in which she said it made it feel cold, patronizing, and disheartening. Departmental calls were often uncomfortable and totally deflating. - Extremely unrealistic and very subjective standards - No manager accountability - People constantly live in fear, but the work flexibility and "great place to work" facade keep employees stuck in a toxic loop - When they get the slightest whiff of unhappiness, they push you out. I've seen it time and time again (which then creates a toxic fear culture) - Constant gaslighting

3
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