Pros
• Opportunity to build skills under pressure
• Some capable and committed staff across the organisation
• Potential for improvement with better leadership and culture
Cons
Leadership felt overly top-down, with limited genuine consultation or shared decision-making.
• Workplace culture appeared strained with distrust of upper management decisions.
• Retention risk seemed staff leaving from cultural shift from the top and organisation condensing roles.
• Senior leadership may benefit from stronger visibility, clearer communication, and more trust-building with staff.