Low Salary for work expectations
Management is not transparent
No room for growth
Daily Production goal is very demanding your quality of work has to 92% or better or come your 6-month side by side with your manager you will be put on work probation if you don't increase production speed with accuracy you or will get fired.
Long hiring process, you are given a test on skills before interview.
You are given an "accreditation test" during probation period, you're given 3 attempts to pass with a 92% or higher if you don't pass you will get fired/let go from the position. BEWARE this will not be discussed during interview process or offer letter. This will be disclosed once you are in office and in training for your role.
If you live out of area you are asked to relocate permanently to Austin Texas without any moving expenses covered and are given 30 days to do so.
ALSO beware "Hybrid" means you can work remote 30-40% of the time ONLY in the state of Texas.
The training is a mess and not well established.
You do not have a voice here. Management is not open to your suggestions or professional experience you bring.
The policy and procedures for your job functions change daily. So you never know if you are doing your job correctly.
You have to search multiple slack channels for procedure and policy updates.