Something promising fell on it's face - Premium Retailer Wireless Store Employee Review

1.0
10 May 2017
Recommend
CEO approval
Business outlook

Pros

Working with cell phones on the best network is something to be proud of. Working with some good people that you can establish good connections with.

Cons

Ownership seems clueless in this industry. Unfair commission structure. Will cut hours if they "don't like you". Will reward said hours to undeserving new, untrained hires. Zero communication with store managers. Store managers have zero power to apply discounts to qualifying customers. Managers have no say on who gets hired in their store. Managers have no control over their store's schedule. Shady pay periods having staff work 60 hours a week and make only 4 hours of overtime. Hires untrained and inexperienced employees and expects them to fulfill store duties without any proper training leading to many escalated confrontations with customers.

Explore other reviews about Wireless Store

5.0
2 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair accessible leadership Commission structure best I’ve seen

Cons

You must be willing to work to earn the most commissions

3.0
5 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Laid back, management and District management are really helpful. Account executive was annoying but really helped employees with learning products and services. But she is busy so she cannot be readily available. She was from Verizon Corporate, that was probably why she was on point. She did not work for wireless store inc.

Cons

Little pay. Often worked alone. Unorganized because of corporate. I started working when the store was first opening. I literally fixed fixtures and cleaned during construction. It was crazy in the beginning, but after things got settled it was just slow and busy. Marketing was up to employees, which I feel we should get paid more to do. Grand opening was pathetic. I felt like I was at work all the time, but had little money. Location sucked and it was slow and boring.

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