Easy Job, Difficult Company - Anonymous employee Winglish Employee Review

1.0
25 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) You get to talk to people on the other side of the planet. 2) You bond with coworkers over poor treatment by company. 3) You get unpaid Korean and American holidays, but only so that it fits with Korean time. 4) The pay is decent if you don't lose incentives or get deducted for anything. 5) The training is easy, if long. 6) You can read or talk in the hallway during your downtime (usually about 10 minutes away from the computer every 2 hours). 7) There's a snack machine in the building.

Cons

1) Pay is on an incentive/deduction basis, ranging from $9-$11 per hour, but you get deductions for things such as being ten seconds under or over call time. 2) You must clock in to be counted present, and if you're are even one minute (precisely 60 seconds) late, your pay will drop to $9 an hour and you will lose added incentives. 3) Pay is often late by several days, and has even been late by a week and a half. 4) Checks have frequently bounced. 5) People are constantly hired and quitting or fired as it is a high stress environment, and concern for employees is not typically displayed. 6) Communication between employees and upper management is weak; you may or may not hear back from anyone, and you will likely get a negative response to any concerns or requests for time off. 7) If a relative dies, you must provide a death certificate or proof of that death for the company to not drop your pay (or not pay you- which has happened before) and issue a warning or fire you (which has happened to a few employees). 8) If you are sick, you cannot just take time off - you will likely be administered a warning or fired (which has happened to several people). 9) The class schedules are jam-packed unless it's a holiday. This means you'll be sitting at a computer, making calls no shorter than 9 minutes and 50 seconds back-to-back about 20-24 times in a row while attempting to lead a class, take notes on client pronunciation and grammar, and check client homework. 10) The headsets used to make calls to clients are cheap and difficult to hear out of. 11) The cubicles are very small, and sometimes shared between morning and evening shift workers - cleanliness can sometimes be lacking.

Explore other reviews about Winglish

4.0
20 Aug 2015
Recommend
CEO approval
Business outlook

Pros

The community between the workers is great. Not a difficult job at all. A relaxed work environment.

Cons

Weird hours but you'll get used to them. Pay should be higher but they are also working on it.

1.0
1 Jul 2015
Recommend
CEO approval
Business outlook

Pros

They start you above minimum wage. I made a couple of friends because everyone felt screwed over together. You actually feel like you're helping people learn. You're off all American and Korean holidays (which you don't get paid for)

Cons

Here is the deal with this company. They start you out at $9 an hour, but they say it is $11 an hour "because of incentives". You are required to be there from 6:50AM-10:50AM and then leave, then come back from 4:20PM-8:20pm because everything is run on Korean time. If you happen to get caught in traffic one of the several times you come to work a day, and are a minute late or sick, they dock your "incentives" by $2 an hour for the entire pay period. There are no raises, no benefits, no paid vacations, and no paid holidays. The boss is often barely there by the last minute, making you nearly or actually late to start your shift, because she isn't there to open the door. They take absolutely no advice although they ask you for it, and are quick to fire you if you complain about things that could make this company great. The paychecks aren't there on time always, and when they are people are scared because they've bounced multiple times. This place is a bus stop job. It's decent for a couple weeks until you find something better, but the average turnaround is like one person quitting a week.

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