Sales team - Lacking in upper leadership and morale - Anonymous employee Windward Software Employee Review

Thank you so much for your feedback. Windward Software has been around for over 40 years and we are grateful to our customers for their patronage and to our employees for believing in what we do and contributing to our longevity. Culture is a difficult thing to change. We want to retain the people who have built the business over so many years and who continue to contribute great work. Senior leadership has changed, but as you have said, memories and mindsets, including old biases take time transform and we have to routinely check our biases and listen. Customers are critical to Windward Software's success. We must continue to listen to customer feedback, proactively engage with our customers, and strive to provide great solutions and services for them. As the CEO/GM of the business, I truly believe that employees are the key in all of this. People who care about customers and each other, who feel listened to and seen, who feel rewarded by the work they do together for customers, and who are provided with a work environment that supports them and their families. Windward continuously works to provide this. We are not perfect at meeting everyone's needs. Everyone plays a role in making Windward Software a great place to work. We are each responsible for our own happiness and for bringing our best selves to every human interaction. Each person has an influence at Windward Software. Thank you so much for your feedback!

Thank you so much for the positive feedback! Yes, things have changed so much since Windward Software was acquired by Volaris Group in July 2019. We have made changes in the Senior Leadership Team and are guided by business practices that have been proven to build strong lasting companies. We continue to improve and grow and we are so excited for the future! Thank you again for taking the time to post a review.