Horrible Toxic Work Environment - Branch Operations Manager WillScot Employee Review

1.0
8 Jun 2024
Recommend
CEO approval
Business outlook

Pros

With 2 rounds of corporate downsizing already done and more rounds to come, there are not a lot of pros right now.

Cons

The CEO and higher up corporate jagoffs in their infinite wisdom decided to get greedy a year and a half ago and increase rental rates 20-30% across the board. Surprise, surprise—customers were not real happy. So customers went elsewhere. With the far-above industry rates and combo that with the high difficulty of trying to work with the company due to ineptitude in the billing department and navigating the insanely difficult customer service system, customers rightly have not returned. Add to this the ever-changing of policies and new systems every couple months, it has not been a fun place to work. Now, since profits are in the crapper because of corporate greed, guess who pays the price? Yup, the boots on the ground people that actually care about going to work everyday and who count on a paycheck to pay bills. Within the past two weeks the company has downsized 10-15% of their branch workforce. But, who is still sitting pretty with their $15 million a year salary? The CEO who is blameless in the company downfall. Along with the other big office people whose jobs aren’t in jeopardy or who won’t take a pay cut to help cover salary of people who count on a weekly paycheck.

Explore other reviews about WillScot

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They go big at sales meetings...

Cons

Commission, micromanagement, internal competition, lack of job security. Micromanagement & reports... You have to log into Zoom every morning for 2 hours a day so that they can watch you make outbound calls at least 40-55 outbound prospecting calls- like we're kids... Every sales rep can write in each others territory- whoever gets the call first... but you are still responsible for hitting your high goals- its creating a cannibalistic environment... constant turnover... no consistency... base is decent but not many TSMs make over $105k a year- the pay scales on this page are way off...

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