Good interpersonal relationships but let down by structural issues - Manager Wiley Employee Review

3.0
5 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Excellent interpersonal relationships Some great colleagues Wiley really looks after its own Good attempts to foster community spirit through various initiatives

Cons

Communication is truly bad. Sometimes find out people have left through Linkedin updates. Constant restructuring which sometimes seems to lack rationale and is then reversed at a later date. Outsourcing has meant some basic functions like getting an invoice paid or having new software installed turn into bureaucratic nightmares

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Wiley Response
7y
Thanks so much for the positive review! You're right, Wiley does it's best to build a strong workplace community. Your feedback is well received and we'll do our best to make sure that your advice reaches the right people. Thanks!

Explore other reviews about Wiley

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

2
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