1.0
11 Sept 2015
Anonymous employee
Current employee
Manchester, NH
Recommend
CEO approval
Business outlook
Pros
Comfortable environment, Good pay, individual desks, straightforward rules.
Cons
instead of weekends off, you need to work a half day every other Saturday and take a "swing" day the following week. (work three hours.) No attempt is made to help clients understand how lease program works before signing up. lease information is available but tellers at stores openly mislead clients into believing that they are renting to own items. Most calls that come in are from people horribly in debt to the company due to lack of knowledge and constant fees for missed payments. 2 out of every ten calls is escalated to a supervisor due to clients being angry.