i nicknamed it "le pit of despair" - Member Service Representative WellDyne Employee Review

1.0
1 Oct 2015
Recommend
CEO approval
Business outlook

Pros

teamwork among leads and msrs. everybody is miserable and trying to cover their butts but they look out for each other.

Cons

Where oh where to start, micromanagement, immense pressure, poor training, like being in high school with teacher's pets , I could go on and on. The turnover is HORRID, one minute someone is there the next poof they are gone. Best decision I made was to leave

Explore other reviews about WellDyne

5.0
26 May 2025
Recommend
CEO approval
Business outlook

Pros

It was remote. Good Enviorment. Nice people. I liked the organization.

Cons

Pay was low. Pharmacy Benefit is complex. The did go through a reorg and layoffs while i was there, because they lost a major contract with Walmart. This led to laying off around 10% of staff.

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good friendly co-workers .decent benefits, Plentiful over time flexibility of work from home , bereavement pay .some performance bonuses

Cons

Poor operating systems .poor work / home life benefits. unrealistic metrics that create pay is on the low end of the average scale .high turnover. Upper management relies on numbers only .if you are part of the call center you will get verbally abused often and expected to smile and tolerate it .

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