8y
It’s very encouraging and humbling to see your comments about our connection with our customers, your kind words about our leadership, and our understanding of the ecommerce space. Those are some of the most important aspects of a successful business, and to see that we’re on the right track is exactly what we would hope for. So thank you, we’re very grateful that you took the time to put this information out there for the world to see.
As for your concerns about the relationships among team members, we want to make it clear that there is no preference or intentional push to hire friends or family members. The only preference we push for is hiring the right person for the job. When we make hiring decisions, we go out of our way to keep an objective viewpoint. We do our best to remove everything from consideration other than personality, experience, drive, and similar characteristics. Career growth has nothing to do with how you’re related to someone, but it has everything to do with how dedicated you are to the company. And of course, when we have people that are dedicated to the company and do amazing work, they become good friends with lots of people in the company. It’s unfortunate that this perception can be misconstrued but we hope more discussion and further growth in our leadership team will make that very clear.