Account Servicing - Anonymous employee We. Communications Employee Review

Wonderful leadership team, I really had confidence that their level headed, clear, and strategic guidance would steer us along the right course. Good benefits, reasonable deadlines, and people who care about each other.

At times it was hard to be a creative among group brainstorms that remixed the same 10 ideas over and over. A playbook that works, to be clear, and a team who is friendly and good at their jobs.

The agency promotes volunteerism by providing employees with several days each year to volunteer, allowing them to support recommended organizations or any charitable cause that resonates with them. The teams focused on DEI, volunteering, community impact, and Learning & Development are especially excellent. The agency emphasizes supporting female and BIPOC-owned businesses. Lots of smart and hard-working people to collaborate with and learn from. The best and brightest tend to leave after a short time, highlighting this can be a great short-term place to gain valuable skills and experience.

Frequent rounds of layoffs. Separate from the layoffs, fairly regularly, individual colleagues mysteriously disappear without explanation, creating a workload imbalance and heightening anxiety among remaining team members. This leads to concerns about job stability and potential burnout. You can't help but worry, "Am I next?" Optics matter more than authenticity. This leads to superficial connections where individuals frequently promote their accomplishments, fostering favoritism, cliques, and a "mean girl" atmosphere. Some of this work seems redundant, yet suggesting process improvements often face resistance, typically justified by tradition. This lack of openness to alternative approaches may contribute to the short tenure of people of color within the organization. Some managers excel, while others require much more training or should not have managerial responsibilities at all.