Poor leadership - Anonymous employee Wawa Employee Review

2.0
8 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free Coffee Safety is important Buildings are well lit Police are constantly in the locations which is awesome Plenty of hand washing sinks Incredible coding machine that makes a printed label for food once opened to ensure proper time and temperature

Cons

We open new stores without the proper amount of associates to handle a Grand Opening If you work in the deli you will be over worked and expected to do three times the work of someone working the register area. Managers are hardly ever scheduled during the peak times. Managers retreat to the office to do paperwork during lunch. Managers cheat the speed of service scoring by printing tickets and make the food off of those tickets to cheat the time to look better on paper during their shifts. During training the management pretended to be building a family but once grand opening was done and they used the new employees they cut hours across the board. They throw around how they value you, but it is inconsistent. Breaks are a fluke unless you smoke. They brought down seasoned Wawa people to Florida but they were not qualified to handle the stress of how busy it is. Poor selectors of talent. When the deli is busy, the managers ring the register because it is a easy task.

Explore other reviews about Wawa

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, everyone was super friendly as a pleasure to work with. My managers and coworkers were all super personable people and I genuinely enjoyed working with them. The ESOP was good historically.

Cons

They have been going through a soft layoff for years. RTO mandate was weaponized against employees, multi-year promotion/hiring freeze, constant scare tactics being used by senior leadership, etc. Lines of code was being used as a metric to judge engineers, and no one knew if having more or less was better. We were told it was to "build a story", if your lines of code varied significantly between months then your review would reflect that. No serious engineering department does that, this is just an arbitrary number they can point to if they want to fire you. If you argued against it, you were seen as insubordinate.

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