Culture of overwork - Customer Service Representative (CSR) Waste Connections Employee Review

3.0
16 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Paid time off, sick days, free food, retirement savings plan, Employee Assistance program, variety in daily tasks.

Cons

Working overtime or taking on more than one can bear is expected here. Customer Service and Dispatch are among the most stressful jobs with this company and the pay does not reflect that.

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Waste Connections Response
5y
Thank you for taking the time to leave a review. Please feel free to reach out to your manager or human resources at human.resources@wasteconnections.com.

Explore other reviews about Waste Connections

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best starting pay in the industry Great management Good training Excellent company culture Seriously, if you’re trying to get your start in the CDL industry, check out ACE Solid Waste. You couldn’t ask for better if you wanted to. This is your dream job. They have a Mom and Pop culture, but have the resources of a multi billion dollar corporation. You will not find a better company to work for

Cons

Occasional long hours when we have open routes

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Steady schedule and dependable work routine

Cons

Communication between departments can be inconsistent.

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