Don’t buy that they follow “values” - Human Resources Walser Employee Review

1.0
8 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Good place to work for people that don’t have a formal education as they promote within.

Cons

Unfortunately if you’re not a Walser family member or know someone in the family, you’ll get treated different. CEO and CHRO preach their “values” and how they follow them in how they treat employees. I have seen it play out so many times where store managers have to step down because they are so overwhelmed with the pressure and hours, but “work like balance” and “family” is one of the values they speak about. Communication is not a strength of the company either. The organization labels itself as “fast and innovative”. Fast moving? Not really. But they use that definition as a way to cover up that they aren’t strategic enough to use change management to help employees embrace the change coming. They create a ton of change (often causing layoffs or mass quitting because employees don’t feel heard and feel like a number. One day someone is a rockstar and the next day, they are wanting to coach them out the door because the employee expressed some pushback or feedback. The upper management is terrified of GlassDoor.com - Everyone is in a silo, no collaboration and with little to no communication? It’s a recipe for disaster for any employee/culture which is why the executives are so afraid of this site. I have seen half the HR department turnover in all areas, top executives leave, GMs step down because of culture (and they try to cover it up because they don’t want to face the real problem of them not living up to the values they try to use to get you to stay). It’s a culture that rules out of fear, but at least at Thanksgiving time you get a frozen Turkey and ungenuine hug/handshake from the CHRO or CEO. I wish they would really stop trying to cover up where their short comings are. It’s not helping. Please really consider other places if you get an offer from Walser. It’s not worth the stress and favoritism you’ll face.

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Walser Response
3y
Thank you for taking the time to share this feedback with us. As the CHRO, I truly appreciate when both positive and negative sentiments are shared. Yet, my one hope has always been that our employees share openly when they are happy or less than satisfied while still working with us. I view those conversations as opportunities to understand perspectives in real-time. While making assessments from afar is easy, every change in our company and personnel is unique to the people and processes themselves. Often, the way to improve a situation is by learning about it. Feedback is always welcome. Ideas and improvements are valued. And while we’d always hope to learn about them in real-time, we lean into opportunities and reviews like this to improve. Thank you for reaching out. Please feel free to contact me anytime directly at sschultz@walser.com. -Sherry Schultz CHRO

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

My experience at Walser exceeded my expectations! I learned so much and felt cared for as an employee and person. There is room to grow at Walser and encouragement to find what your'e good at to meet what you love!

Cons

No cons come to mind.

3.0
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CEO approval
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Pros

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Cons

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