Either great or horrible - Customer Service Manager Walmart Employee Review

4.0
26 Nov 2010
Recommend
CEO approval
Business outlook

Pros

-Fellow employees usually become personal friends -Potential for advancement -Solid company -Decent wages with yearly raises -Some great managers

Cons

-You have to fight for your promotions, let management know often that you want it -Some customers blame you for things that are completely out of your control -Some managers are not problem solvers, they just say something is wrong and offer no solution -Work holidays, weekends, and anytime they want you to, hard to get time off at times during the year -Gossip spreads like wildfire

Explore other reviews about Walmart

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Walmart is what you make of it. It can be awful or wonderful depending on the energy you bring and what you let affect you.

Cons

It's Walmart and comes with all the caveats.

5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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