Depends on You - Customer Service Representative (CSR) Walmart Employee Review

3.0
22 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Can be fun and enjoyable depending on how you look at life

Cons

Pay is horrible and dealing with customers is not always the best. Verbally abused daily

Explore other reviews about Walmart

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Fairly easy work (besides heavy loads and multiples of something), less customer facing than other roles

Cons

The usual when working at a grocery store

5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
avatar
Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
See reviews by: Helpful|Rating|Date|All