Pros
Decent PTO policy. Individual team supervisors are supportive of upward movement. They are often receptive to requests and suggestions: they encourage individual investigation and presentation of issues and solutions and if appropriate will escalate to discuss with team managers for review of solution implementation.
Cons
Pay incommensurate with local cost of living. C-suite and other leadership make very poor decisions without considering long-term effects. For example, not considering financial effect of merging with a PBM to become ARxWP SP (from Walgreens SP) and subsequently "having to" cut employee hours to make up the shortfall. Opening multiple unnecessary call-centers with poorly / untrained staff resulting in errors requiring very expensive corrections and many, many complaints to insurance plans. These and other poor choices contributed to 50% loss at the beginning of the calendar year, resulting in mass layoffs as of this writing.