Exceptional Customer Service - Customer Service Assistant Waitrose Employee Review

5.0
5 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Having worked at Waitrose I can tell you that working there is brilliant. You are instantly part of the team and are encouraged to climb the ladder and go up the ranks. There are also performance reviews and not to mention the discount!

Cons

Everyday presents a different challenge. You may have to deal with stressed customers or have to unload stock within a very tight deadline, especially if it is short staffed.

Explore other reviews about Waitrose

5.0
28 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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