Management is a joke - Anonymous employee Wag Hotels Employee Review

1.0
27 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The dogs. The cats. Some of the employees. And a majority of the clients are amazing and so sweet.

Cons

The management team is a joke. They write you up for bs. They don't care at all about their employees. They are money hungry and two faced. Turn over rate is high! And I don't mean cause people go to back to school etc. It is because people quit cause the stress is real! They get sick of being treated poorly. You take on a ton of work with minimal staff so management can sit around and do nothing. Management is so lazy! Clients even notice and think management is a joke. Some even won't deal with them because it is like talking to a wall.

Explore other reviews about Wag Hotels

5.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with like minded people that are invested in your growth. Supportive peers. Ability to share ideas that come to life.

Cons

Health Benefits are on the higher side.

1.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Hanging out with dogs and co-workers are amazing.

Cons

They only care about money. It’s all about how many animals you can squeeze into tiny kennels. The facility is not well maintained and needs major work. Chronically understaffed on purpose. They run a skeleton crew to save on labor costs. Poor training. You watch some videos and shadow for a day before your thrown to the wolves. Poor management. Managers are the only ones trained to feed/medicate. I was told in my interview that only 3 people were trained to medicate animals. How are they supposed to keep up with 300+ animals in house. Most come in with medication these days.

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