Horrible management, toxic work environment - Salesperson Waffle House Employee Review

3.0
14 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Some of my coworkers became family to me, as well as some of the regulars. As tips are based on performance, and you do keep all of them, it is possible to make a very nice living wage. But that can also depend on how busy your store is.

Cons

The “first shift serving crew” at the store I worked at, would bully new people off of the shift- as 30-70 year old women. Management didn’t do anything about it & some were a part of it at times. I also dealt with A LOT of extremely inappropriate comments from men on night shift, and management would mostly act like that didn’t concern them. This is how they handled a lot of workplace issues. I also had one of the district managers share my personal information when I left, and that was only one of many extremely unprofessional & unpleasant encounters with said manager.

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Waffle House Response
1y
Thank you for taking the time to share your experience. We're glad to hear that you built meaningful relationships with some of your coworkers and regular guests, and we appreciate the hard work and dedication you brought to your role. We’re deeply sorry to learn about the challenges you faced during your time with us. The issues you described, such as workplace bullying, inappropriate behavior, and concerns about professionalism, are completely unacceptable and do not reflect the values we strive to uphold at Waffle House. If able, please provide more detail about your experiences at https://www.wafflehouse.com/contact. Your feedback is taken very seriously, and we will review it internally to ensure these concerns are addressed and prevented in the future. Creating a respectful, safe, and supportive environment for all team members is our priority, and we’re committed to making improvements where they’re needed. Thank you for bringing this to our attention and wish you the best in your future endeavors.

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5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment to be in

Cons

I can't think of any

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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