Very unhappy employee!! - Garbage Truck Driver WM Employee Review

1.0
11 May 2014
Recommend
CEO approval
Business outlook

Pros

Pay, insurances (dental, medical and vision) 401k, some other discounts

Cons

-WM has lost many contracts because of their rates, but they blame it on the employees for poor customer service, while the contracts go up for bid because of THE COMPLAINTS OF RATES!! - So much drama... The secretary in the office wants to run things because the route manager doesn't have a clue! Not to mention it's just bad business for the secretary to complain about some drivers to other drivers, yet when you as a driver walk out the door, she starts talking negative about you. Grrrrrr! -WM preaches Life Critical Rules...I reported a driver backing with a helper riding on the step, because this is very dangerous. My route manager pulled me into the office and I was given a Code of Conduct Meeting. Then I was pulled into the office over the "drive cam" going off. Since the report of the LCR incident, I feel they are picking on me and it's only a matter of time before I'm out the door. -While out on route, there's nowhere to use the restroom!

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WM Response
12y
We're very concerned about these comments. What you've reported is not in line with our policies concerning safety, discipline, and open communication. If you feel like you would like to have these concerns addressed anonymously, please call the WM Integrity Help Line at 1-800-265-9381. Thank you for your attention to safety and dedicated service.

Explore other reviews about WM

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits Leadership wants you to succeed and move up in the company.

Cons

I cannot think of any. This is an amazing place to work.

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WM Response
3d
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
14 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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