Pros
Benefits were very good until recent changes in healthcare coverage. Their switch to Catalyst Rx at the first of the year has many employees upset! A nightmare of a provider that wants to dictate the care your physician provides. Truly an example of managed healthcare at its worst! Pay is very competitive. They don't have a very generous PTO/vacation policy.
Cons
I totally agree with others regarding the lack of training and a serious disconnect between management and laborers -- even middle management is too busy attending meetings to really focus on their location's operations. From office supplies to major dollar vendors, WM is the worst organization at cost analysis! I was not a driver but had contact with drivers at one time or another. The unsafe, inoperable equipment they deal with is reprehensible! I cringed when we submitted invoices for overpriced caterers to pay for management meetings, only to see a driver unable to operate his truck safely because it wasn't well maintained! Too many vendors are selected based on nepotism and cronyism. If you're a business owner needing to grow, make friends with some WM execs and your sales will increase! But then so will the WM customers' invoices!