Keep your head down if you want to grow, don't speak up, as that is not appreciated - Bilingual Membership Service Representative WHOOP Employee Review

1.0
21 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The team is great, if not for them, I wouldn't be here anymore.

Cons

Management is not listening to us, they don't care about us, their way is the only way. Promises aren't being kept. Feedback are basically lies they fabricate about you. 3 of higher management, 1 of them a co-founder, quit the company within 3 weeks of each other. They kick out half the company (almost all product experts and even engineers) to safe extra money for the coming recession, then turn around and start hiring again only 2 weeks later, even though they keep on telling us week after week that things are getting better and better.

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WHOOP Response
3y
Thank you for taking the time to post a review. It sounds like you are still working with us, and given the feedback, we would certainly appreciate the opportunity to speak with you privately and directly about this feedback. If you're open to it, please get in touch with hr@whoop.com so we can arrange a private conversation.

Explore other reviews about WHOOP

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Really collaborative experience Enjoyed the people I worked with

Cons

Not too many honestly. I enjoyed working there

2.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

3
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