Fast-growing SaaS with real ownership, high standards, and intense pace - Anonymous employee WATI Employee Review

5.0
26 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong ownership culture – You’re responsible end-to-end, from problem definition to real business impact Fast decision-making – Ideas move to production quickly; weekly iterations are common

Cons

Frequent direction changes - Like most startups, priorities can shift based on market and data

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WATI Response
3mo
Hi, this is Ken Yeung, the CEO at Wati. Thank you for sharing your feedback. As a growing startup, we sometimes need to adjust priorities quickly based on market conditions, customer needs, and new opportunities. While this can lead to shifts in direction, our goal is always to ensure we are making the best decisions for the long-term success of the company and our teams. We appreciate you raising this and will continue working on improving alignment and communication as we move forward. Thank you!

Explore other reviews about WATI

5.0
7 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Teammates are kind and talented, flexible time zone, reasonable salary, lots of opportunities to improve skills

Cons

Little holidays for remote roles

1
3.0
23 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Benefits given were good for remote working

Cons

Internal process shall be revamped

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WATI Response
2y
Hi, This is Ken Yeung, the CEO at Wati. We value your input on our internal processes. We are constantly striving to improve and will take your suggestions into consideration for revamping our internal processes.
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